When perusing the literature, discourse and practice of adult education, specifically adult literacy, it is interesting to note that the majority of authors refer to “adult literacy provision”. However, when we look at the literature and practices of the health, agriculture and other sectors, it seems that the terminology changes and the words “service delivery” are introduced. One may ask whether this matters. It seems it does, because it changes the way we think about our target group, what and how we offer what we think they need.
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